Business Management and Organizational Behaviour Case Study

Business Management and Organizational Behaviour - Case Study ExampleWorse than this, in some cases in encouraging revenues to come done a particular gaming station, some team members have resorted to bad practises such as giving away drinks and free accommodation which results in a net loss for the organisation as a whole. In addition to the animosity created between teams at the organisational level, it has also become apparent that that the bonus scheme has created a finis of blame within individual teams. As has been demonstrated with the case of Laura, where teams have failed to achieve the bonus, individual members of the team have sought to hire certain members of the team a scapegoat, blaming the individuals for the inability of the team as a whole to win the bonus. As such, this may be seen as a high-priced problem for the casino which has already lost a team member collect to the public disgracing of the team member who was held responsible for the loss of bonus due t o a refusal to engage in what other may see as unethical practises. Other key problems which may be seen in the casino uphold to the individual relationships which exist amongst owners, managers and family members. For instance, in the incident with Laura, Ron who has sought to make lend oneself of a personal relationship between himself and his uncle in order to facilitate the issue of Laura either leaving or engaging in the unethical style behaviour in which Ron himself has made use of in the past. This is an issue which Jennifer as a responsible agent will now find increasingly difficult to deal with. For instance, should Jennifer choose to criticise Rons actions and take appropriate actions, one term is that Jennifer may worry that Ron will similarly seek to make use of his personal relationship with his uncle so as to counteract...In informing the outcomes of the report, the report has made use of several sources of data including, the material presented in the case study a s well as references to the appropriate models and frameworks as presented in the academic literature on organisational behaviour, management and leadership.Having considered the facts of the case study one can see that there are a wide number of issues to be addressed from an organisational behaviour perspective, many an(prenominal) of which spring from the current bonus system. In addition to the animosity created between teams at the organisational level, it has also become apparent that that the bonus system has created a culture of blame within individual teams. Having analysed the case study, it would seem that the fundamental problem is that the motivational methods being made use of are creating animosity between correspond teams and internal team members within each of the gaming teams. As such, the recommendations of this report are that the current bonus system should be scraped and that the casino should look for substitute(a) ways of trying to encourage each team to maximise revenues from its customers. In implementing the recommendations, the report recommends that in the immediate term the current bonus system should be suspended with immediate effect. It is evident from the case study that at present the bonus system is causing conflict amongst the teams and resulting in sub-optimal profitability for the business as a whole.